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Step 1 of 4

You’re going to create a mini-module that shows a simple question and a role model answer.  Try to think of a critical question for your business that your people really need to answer well.  For example, “Why should I do business with you versus your competitor?”  or “Why should I pay more for your product and services if I can get it cheaper elsewhere?”  You could then actually use the module to train your people so they can learn to answer that critical question perfectly!  So feel free to enter something very specific for your business.

If you’re stumped and can’t think of anything, we’ll use the simple example of asking how to learn what time it is.

Come up with a simple and short title of just a few words.

The first step is to come up with a simple and short title of just a few words.  As an example, “What Time is It?”